Why businesses leave Jimdo
- Your content doesn't move with you. According to the Jimdo help pages, moving the domain does not transfer the website's content, and mailboxes stay behind too. So switching means a rebuild.
- Fixed terms with renewal. According to the Jimdo help pages, Jimdo plans have fixed terms and renew if you don't cancel in time.
- Add-ons are separate. According to the Jimdo help pages, domains and email packages are cancelled separately from the plan. That is easy to overlook when you switch.
More on Jimdo: costs, cancellation, domain and alternatives.
How the move works
- 1
Back up what's there
We capture the text, images and layout of your Jimdo site while it's still online. If the mailboxes are moving too, save your important emails locally first.
- 2
Rebuild with preview
We build the new website. If you'd like, you see a draft first.
- 3
Point the domain or move it
Usually it's enough to point the domain at the new website. If it should leave Jimdo, the Jimdo help pages say you need an AuthCode, which you request in the domain settings.
- 4
Sort out email
We check whether your mailboxes are with Jimdo and plan the switch so no email gets lost.
- 5
Cancel the contract at the end of its term
You cancel in good time before the renewal date. Our billing only begins when your Jimdo contract ends, at the latest 5 months after you say yes.
Cancel Jimdo
According to the Jimdo help pages, you cancel your plan in your account under Subscription, and the cancellation takes effect at the end of the current contract term. It usually has to arrive at least one month before the renewal date, and add-ons such as domains are cancelled separately there. After cancellation, the site carries on as a free plan, says Jimdo. Check the exact end date in your account, because for contracts with a German billing address the Jimdo terms set different rules depending on the date you signed up.
Websites we've already moved
Frequently asked questions
Can I export my Jimdo site and upload it somewhere else?
According to the Jimdo help pages, the content doesn't move with the domain. So we rebuild the site and carry over your content, free of charge.
What happens to my Jimdo emails?
According to the Jimdo help pages, email accounts don't move with the domain. Your mailboxes can stay with Jimdo or move, and with us a mailbox costs €12 a year.
When do I pay you for the first time?
When your Jimdo contract ends, at the latest 5 months after you say yes. After that you pay once a year for hosting with care, cheaper than today, as a final price.
Who owns the new website?
You do, including source code, files and content. If you leave, you take everything with you at no charge.
Sources
- help.jimdo.com: How do I cancel my Creator subscription, accessed 22 October 2026
- help.jimdo.com: How does subscription renewal work, accessed 22 October 2026
- help.jimdo.com: How do I cancel additional products, accessed 22 October 2026
- help.jimdo.com: How do I transfer my domain to another host, accessed 22 October 2026
- help.jimdo.com: Can I keep my domain after I cancel my Jimdo contract, accessed 22 October 2026
- legal.jimdo.com: Jimdo Terms Of Service, accessed 22 October 2026
Ready for a new website?
We're currently testing freeehouse with a first round of businesses. Claim your spot on the waiting list.