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IONOS website builder: costs, cancellation and alternatives

According to its pricing page, the IONOS website builder in the Plus plan costs €1 a month for 12 months and €18 a month after that, including VAT, a domain for one year and one mailbox. Here is what businesses should know about costs, cancellation, domain, email and alternatives.

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Last updated: 23 October 2026 · By Maurice, freeehouse team · About 3 minutes to read

What is the IONOS website builder?

IONOS is one of the big hosting providers in Germany. Besides domains, mailboxes and servers, IONOS offers a website builder, formerly known as MyWebsite. You build the site yourself from templates, and IONOS takes care of hosting and technology. A special feature is that domain and mailbox are often in the same contract.

What does the IONOS builder cost?

According to the IONOS pricing page, retrieved on 22 October 2026, including VAT:

PlanStarting priceafterwardsMailboxWeb space
Starter€6 a month for 6 months€12 per month2 GB10 GB
Plus€1 per month for 12 months€18 per month12 GB50 GB
Pro€18 per month for 6 months€33 per month50 GBunlimited

According to IONOS, all three plans include a domain for one year and one email address. What matters is the price after the promotion. More at What does IONOS cost?.

How do I cancel at IONOS?

According to the IONOS help pages, in your account under My Account, Contracts and Subscriptions. You can cancel the whole contract or individual services. Because domain and mailbox are often in the same contract, extra care is needed here. All the steps are at Cancel IONOS.

Can I keep domain and email at IONOS?

Yes. You can cancel only the website service and keep domain and mailbox, or move everything to another provider. Before cancelling, IONOS recommends a list of all mailboxes and forwards. How to do it safely: Cancel IONOS, keep domain and email.

What alternatives are there?

Other website builders, WordPress or a hand-built website. An overview is at IONOS alternatives, and the trade-offs at IONOS pros and cons.

If your IONOS site needs a fresh start: freeehouse rebuilds it by hand, domain and mailboxes stay at IONOS, and you pay nothing for the build. After that, only hosting, cheaper than today. Move from IONOS

All articles about IONOS

Frequently asked questions

What does the IONOS builder cost after the first year?

In the Plus plan, according to the pricing page, €18 a month, so €216 a year, after 12 months at €1 a month. Starter then costs €12, Pro €33 a month.

Does IONOS include an email address?

Yes, according to the pricing page one email address with a 2, 12 or 50 GB mailbox, depending on the plan.

Can I export my IONOS site?

Not as a finished website for another provider. According to IONOS, a data export is also no longer possible once the cancellation takes effect. So back up your content beforehand.

How long does an IONOS contract run?

That is in your contract. IONOS states minimum contract terms for parts of its offer. You can see the exact periods in your account under the contract details.

Sources

Providers' prices and terms change often. What counts is what's in your customer account and your contract. Not legal advice.

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